Terms & Conditions

• Angelflorist.com website is open for accepting orders for 24 hours a day, 7 days a week

• We accept payment through Visa / Master Card
• Prices are subject to change during festive seasons such as Valentine's Day, Chinese New Year, Easter, Mother's Day, Christmas, and other big festive (please take notes, price increase will be indicated upon checkout page)
• Upon order successfully delivered, you will receive an email confirmation

• Free delivery for all orders
• An additional surcharge for order with delivery to Sentosa, Jurong Island and restricted airline and cargo areas such as Airport Cargo Complex and Airline Road is $15.00 (inclusive of GST). Due to security regulation imposed by these areas (other than Sentosa), we will require you to apply for the special delivery pass for our driver to make the delivery.
• We seek for your kind understanding that request for specific delivery time or short time frame (e.g. 1pm 4pm) cannot be guaranteed as it depends on the driversdelivery routes scheduled for that day. An express delivery is recommended instead.

• By purchasing Alcohol related products from AngelFlorist.com, sender certify that the recipient are of legal drinking age
• AngelFlorist.com reserves the right to do age verification upon deliver the product(s) if recipients are found to be below the legal drinking age

• Cancellation of orders must be made at least 3 days before date of delivery
• A 50% charge will be levied for cancellations made less than 2 days notices
• Non-delivery due to incorrect details will be treated as order withheld and no refund will be made. However, you will be contacted to make an alternative arrangement
• Cancellation policy will differ during peak seasons

• AngelFlorist.com reserves the right to substitute any item in an arrangement with another of equal or higher value depending on stock availability
• While it is our desire to fulfill your order as featured on the website, certain colored materials, baskets or vases may be replaced with new stocks at times, subject to availability

• Changes to particulars such as address, card message, and all details related to delivery must be made at least 1 day before delivery

• All goods sold are non-exchangeable and non-refundable
• All goods sold are non-exchangeable and non-refundable
• AngelFlorist.com management promises to look into each case and reserves the right to the conclusion

• Please be informed that all complaints must be made within 24 hours of delivery for full replacement or refund of the purchase price should the product or services be found to be defective in terms of workmanship or quality

• AngelFlorists management reserves the right to reject orders at its discretion
• Please note that all terms and conditions are subjected to change from time to time without prior notice.

• Customer agrees to receive promotion materials when purchasing from AngelFlorist website